Shipping Policy

Thank you for shopping with Willow Creek Soap Co.! Every order is carefully packed and shipped from our family farm in Tennessee.

Processing Time

We typically prepare and ship orders within 1–2 business days, excluding weekends and postal holidays. Occasionally, processing may take a little longer. If we're away from the farm or experiencing a temporary delay, we'll post an update on our website.

Shipping Rates

We currently ship within the United States.

• Orders weighing up to 1 lb: $7 flat-rate shipping.

• Orders weighing over 1 lb: $10 flat-rate shipping.

Shipping charges are calculated at checkout based on the total shipping weight of your order.

Delivery

Orders are shipped using trusted carriers such as USPS or UPS. Delivery times vary depending on your location and the carrier. Tracking information will be provided when your order ships.

Questions?

If you have questions about your order, please contact us at natalie@willowcreeksoapco.com.